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Publish a Menu to Your Delivery Channels

Send menus created in Deliverect to your channels by publishing them. Once done, customers will be able to place orders.

This process has to be completed every time you make a change to a menu.

Interactive tutorial

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Individual steps

Step 1. Log in to your Deliverect account and go to Menus.

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Step 2. Click on the Publish Menus button.

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Step 3. A new screen will appear. First, choose which menu(s) you want to publish.

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Some channels support publishing multiple menus (e.g. seperate menus for delivery and pickup). Incompatible channels will be greyed out.mceclip2.png

Step 4. Click on the channels you want the menu published on.

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Step 5. Click on the Publish Menus button.

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Alternatively, click on the Publish All Active Menus button to quickly publish menus currently in use by your channels. A confirmation window will appear stating which menus will be published to each channel.

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Check publish history

To see if your menu publishes were successful, click on the View Push History button.

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What do I need to keep in mind before publishing a menu? 

  • Are you publishing your menu to an Uber, Flipdish, or Deliverect channel?
    Don't forget to add availabilities.
  • Are you publishing your menu to a Deliveroo channel? Don't forget to add a menu description and a menu image.

Troubleshooting

Below are some common errors and how to fix them:

  • Deliveroo requires a menu image. See Menu - Info tab. You are yet to add an image to your menu. Please update your menu by editing your menu.
  • "error": { "code": "too_many_requests", "message": "api calls for this menu update have exceeded the RPS limit" } } Wait a few minutes and then try to publish your menu again.
  • "error": "Brand ID missing in ChannelLink" Please contact your Deliverect account manager or support@deliverect.com.
  • Menu push aborted: Missing APIKey for channel link ID: Please contact your Deliverect account manager or support@deliverect.com.
  • "error": "invalid site IDs: Please contact your Deliverect account manager or support@deliverect.com.

Updating your menu

Please read this article if you need to update your menu before publishing.