Introduction |
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With Deliverect's integration, receive orders from your Takeaway.com account and have them automatically sent to your POS. For the full list of supported features, check below.
Activation timeline: Takeaway.com integration will take on average 2-3 weeks.
Contents
Supported features
Menus
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Manage menus through Deliverect |
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Multiple menus |
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Menu availability |
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Import existing menus |
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Nested modifiers (contact your Deliverect account manager for details) |
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Product tags |
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Allergens |
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Menu translations |
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Snooze/unsnooze products |
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Auto-unsnooze products |
Orders
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All orders go through Deliverect |
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Auto-accept orders as they arrive |
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Update the preparation time |
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Delay the preparation time of orders (busy mode orange) |
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Cancel orders |
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Reject orders |
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Receive delivery driver time updates or change the delivery and pickup times |
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Contact details for the delivery driver |
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Contact details for the customer |
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Take-out orders |
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Delivery orders |
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Scheduled orders |
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Discounts |
Store
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Temporarily close/pause the store (via busy mode) |
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Open/close the store |
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Continue to make changes via the Takeaway.com platform |
Tabletless
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Not require the use of the Takeaway.com tablet to accept orders |
How it works
- The customer places an order on Takeaway.com.
- Once accepted, the order is sent to Deliverect and your POS or Delivery Manager App.
When you do not accept the order in time, someone from Takeaway.com will call you to ask if you have received the order.
How to set up
Step 1. Provide the URL of your Takeaway.com store to your Deliverect account manager.
Step 2. Edit/add PLUs to your items in Takeaway.com to match those found in Deliverect (shown here). For restaurants in Belgium and the Netherlands, this has to be done by Takeaway.com. Your Deliverect account manager will request this.
Step 3. We will then reach out to Takeaway.com to link your account.
The Takeaway.com tablet will be no longer be connected after the integration with your POS. In addition, you will not be able to manage orders on T-connect (Takeaway.com box).
Menu management
As Takeaway.com does not currently support menu pushes, PLUs from your POS need to be added to your online menu. This article explains the process in full. It is necessary to manage your menu via Takeaway.com, which includes setting items out of stock and changing the opening time of your restaurant.
Order management
Information sent to Deliverect with orders
- Order details
- Pick-up time
- Order notes
- Delivery fee
- Customer info
Next steps:
• New to Deliverect? Learn more about what we offer here.
• How to pause/close your store
• How to build your menu in Takeaway