Introduction

With Deliverect's integration, receive orders from your Deliveroo account and have them automatically sent to your POS. You are also able to manage your menu and much more. For the full list of supported features, check below.

Activation timeline: Deliveroo can be activated from Monday to Thursday and can take 48 hours.

Contents

• Supported features
  • Menus
  • Orders
  • Store
  • Tabletless
• How it works
• How to set up
• Menu management
  • Sent to Deliveroo with a menu push
  • Required to send a menu to Deliveroo
  • When necessary to push the menu online
  • When not necessary to push the menu online
• Order management
  • Information sent to Deliverect with orders

Supported features

Menus

	Manage menus through Deliverect
	Multiple menus
	Menu availability (coming soon)
	Import existing menus
	Nested modifiers
	Product tags
	Allergens
	Menu translations
	Snooze/unsnooze/products
	Auto-unsnooze products

 Orders

	All orders go through Deliverect
	Auto-accept orders as they arrive
	Update the preparation time
	Delay the preparation time of orders (busy mode orange)
	Cancel orders
	Reject orders
	Receive delivery driver time updates or change the delivery and pickup times
	Contact details for the delivery driver
	Contact details for the customer
	Take-out orders
	Delivery orders
	Scheduled orders
	Discounts

Store

	Temporarily close/pause the store (via busy mode)
	Open/close the store
	Continue to make changes via the Deliveroo platform

Tabletless

Not require the use of the Deliveroo tablet to accept orders

How it works

1. The customer places an order on Deliveroo.
2. The order arrives on your Deliveroo tablet to be accepted. There is an option on the Deliveroo tablet to automatically accept orders. Alternatively, you can set up tabletless support, which will both automatically accept orders and remove the need to use the Deliveroo tablet (activation details here).
3. Once accepted, the order is sent to Deliverect and your POS or Delivery Manager App.

If the order is canceled on your Deliveroo tablet, the order will never be shown in Deliverect.

How to set up

Step 1. Follow the steps in this article.

Step 2. Create a menu on Deliverect or import your existing Deliveroo menu.

Step 3. Your Deliveroo account will then be linked by our team.

Menu management

Sent to Deliveroo with a menu push

• Product mapping
• Product name
• Product snooze
• Prices
• Modifier/option groups
• Modifiers/options
• Images
• Descriptions
• Product tags (note that there is a limit to the number of tags)

Note that it can take approximately 5 minutes for menu changes to be visible online.

Required to send a menu to Deliveroo

• Deliveroo requires all menus to have a menu description and header image.
  
• Allergy and diet tags to your products.

When necessary to push the menu online

• Every time the menu is changed.
• When any availability change is made.

When not necessary to push the menu online

• When a product is snoozed (putting a product out of stock).

Order management

Information sent to Deliverect with orders

• Order details
• Pick-up time
• Order notes
• Delivery fees
• Discounts

 Next steps:
 •  New to Deliverect? Learn more about what we offer here.
 •  Find out what other integrations are supported in Deliverect.
 •  View articles about the Deliverect Manager Portal.