Introduction

With Deliverect's integration, receive orders from your SkipTheDishes account and have them automatically sent to your POS. You are also able to manage your menu and much more. For the full list of supported features, check below.

Activation timeline: SkipTheDishes integration typically takes 1-2 weeks with activation every Wednesday.

Contents

• Supported features
  • Menus
  • Orders
  • Store
  • Tabletless
• How it works
• How to set up
• Menu management
  • Sent to SkipTheDishes with a menu push
  • Required to send a menu to SkipTheDishes
  • When necessary to push the menu online
  • When not necessary to push the menu online
• Order management
  • Information sent to Deliverect with orders

Supported features

Menus

	Manage menus through Deliverect
	Multiple menus
	Menu availability
	Import existing menus
	Nested modifiers
	Product tags (Alcohol tag only)
	Allergens
	Menu translations
	Snooze/unsnooze products
	Auto-unsnooze products

 Orders

	All orders go through Deliverect
	Auto-accept orders as they arrive (upon request with your SkipTheDishes account manager).
	Update the preparation time
	Delay the preparation time of orders (busy mode orange)
	Cancel orders
	Reject orders
	Change the delivery time
	Contact details for the delivery driver
	Contact details for the customer
	Take-out orders
	Delivery orders
	Scheduled orders
	Discounts

Store

	Temporarily close/pause the store (via busy mode)
	Open/close the store
	Continue to make changes via the SkipTheDishes platform

Tabletless

Request auto-accept to your SkipTheDishes account manager, to send orders directly into your POS. Tablet does still need to be left turned on to: Contact SkipTheDishes about order issues Take yourself temporarily offline Track your courier Receive important order or courier notifications (push notifications) If an order were to fail to inject, the tablet can be used as a fallback to view the order and key it in manually as one would prior to POS integration.

How it works

1. The customer places an order on SkipTheDishes.
2. The order is automatically accepted and sent to Deliverect and your POS (or Delivery Manager App).

Auto-accept needs to be enabled for your orders to be automatically sent to your POS. Please contact your SkipTheDishes account manager to activate.

How to set up

Step 1. Provide your SkipTheDishes URL to your Deliverect account manager.

Step 2. Create a menu in Deliverect.

Alcoholic products

The following disclaimer is necessary if you're selling alcohol on your menu.

• Category description: Age Verification 18+: If the order contains alcohol items, the recipient of this order is required to present valid government ID to the courier at the time of delivery. This ID must match the name on the order. If the courier is unable to safely verify your ID, or if this condition or any other condition in the SkipTheDishes Terms of Service is not met, the order will not be delivered and will be subject to a $20 fee.
• Product description: The following information is required to be added in the description of any item alcoholic item:
  • ABV %
  • Size of the item (e.g. ml, oz)
  • Quantity of the item (if applicable) 
  • E.g. Corona Extra (12 Bottles), Bud Light Apple (12 Cans)

Step 3. Your menu must be completed prior to activation. If selling alcohol, an addendum will be sent to you by the SkipTheDishes team via Docusign. Please sign this as soon as possible as this will prevent any delays when activating the integration.

Step 4. Deliverect sends activation requests to SkipTheDishes by Thursday at 5:00 EST. Once the menu is approved, activation is complete by Wednesday of the following week.

Menu management

Sent to SkipTheDishes with a menu push

• Product mapping
• Product name
• Product snooze
• Prices
• Modifier/option groups
• Modifiers/options
• Images
• Descriptions
• Availabilities of the menu (≠ opening times of the restaurant)
• Product tags (alcohol only)

Required to send a menu to SkipTheDishes

• Alcohol to be correctly tagged. See the How to set up section for details.

When necessary to push the menu online

• Every time the menu is changed.
• When any availability change is made.

When not necessary to push the menu online

• When a product is snoozed (putting a product out of stock).

Order management

Information sent to Deliverect with orders

• Order details
• Pick-up time
• Order notes
• Customer info (name only)
• Driver info

 Next steps:
 •  New to Deliverect? Learn more about what we offer here.
 •  Find out what other integrations are supported in Deliverect.
 •  View articles about the Deliverect Manager Portal.