Introduction

With Deliverect's integration, receive orders from your Just Eat account and have them automatically sent to your POS. You are also able to manage your menu and much more. For the full list of supported features, check below.

Activation timeline: Just Eat can typically be integrated within 1-2 weeks.

Contents

• Supported features
  • Menus
  • Orders
  • Store
  • Tabletless
• How it works
• How to set up
• Menu management
  • Sent to Just Eat with a menu push
  • Required to send a menu to Just Eat
  • When necessary to push the menu online
  • When not necessary to push the menu online
• Order management
  • Information sent to Deliverect with orders

Supported features

Menus

	Manage menus through Deliverect (only for some countries)
	Multiple menus (maximum of two and times can't overlap)
	Menu availability
	Import existing menus
	Nested modifiers
	Product tags
	Allergens
	Menu translations
	Snooze/unsnooze products
	Auto-unsnooze products

 Orders

	All orders go through Deliverect
	Auto-accept orders as they arrive (request this to your Deliverect account manager)
	Update the preparation time
	Delay the preparation time of orders (busy mode orange)
	Cancel orders
	Reject orders
	Receive delivery driver time updates or change the delivery and pickup times
	Contact details for the delivery driver
	Contact details for the customer
	Take-out orders
	Delivery orders
	Scheduled orders
	Discounts

Store

	Temporarily close/pause the store (via busy mode) - Only possible via the Just Eat tablet
	Open/close the store - Only possible via the Just Eat tablet
	Continue to make changes via the Just Eat platform

Tabletless

Not require the use of the Just Eat tablet to accept orders

How it works

1. The customer places an order on Just Eat.
2. The order arrives on the Just Eat tablet.
3. Once accepted, the order is sent to Deliverect and your POS (or Delivery Manager App).

Your Just Eat tablet needs to be open, otherwise your online store will be closed.

When the order is canceled on the Just Eat tablet, the order will never be shown on Deliverect. Only accepted orders will enter Deliverect.

How to set up

Step 1. Provide your Just Eat ID (displayed in the settings page of your Just Eat tablet) and postcode to your Deliverect account manager.

Step 2. Create a menu on Deliverect.

Step 3. Your Just Eat account will then be linked by our team.

Menu management

Sent to Just Eat with a menu push

• Product mapping
• Product name
• Product snooze
• Prices
• Modifier/option groups
• Modifiers/options
• Images (takes 1-5 days before the images appear)
• Descriptions
• Product tags (eg. alcohol, gluten, vegan, etc)
• Availabilities of the menu (≠ opening times of the restaurant)

Note that it can take approximately 5 minutes for menu changes to be visible online. Also, menu pushing is not currently possible for all countries.

Required to send a menu to Just Eat

• Availabilities per location.
• Menu description.
• Menu header image.
• Add allergy and diet tags to your products
• Add alcohol tags to all alcoholic beverages. If you fail to do this and do not promptly correct it, Just Eat will close your store.

When necessary to push the menu online

• Every time the menu is changed.
• When any availability change is made.

When not necessary to push the menu online

• When a product is snoozed (putting a product out of stock).

Order management

Information sent to Deliverect with orders

• Order details
• Pick-up time
• Order notes
• Delivery fees
• Service charges
• Customer name and telephone number (address is also provided if you are handling the delivery).

 Next steps:
 •  New to Deliverect? Learn more about what we offer here.
 •  Find out what other integrations are supported in Deliverect.
 •  View articles about the Deliverect Manager Portal.