Introduction

With Deliverect's integration, receive orders from your Flipdish account and have them automatically sent to your POS. You are also able to manage your menu and much more. For the full list of supported features, check below.

Activation timeline: Flipdish integration typically takes less than one week.

Contents

• Supported features
  • Menus
  • Orders
  • Store
  • Tabletless
• How it works
• How to set up
• Menu management
  • Sent to Flipdis with a menu push
  • Required to send a menu to Flipdish
  • When necessary to push the menu online
  • When not necessary to push the menu online
• Order management
  • Information sent to Deliverect with orders

Supported features

Menus

	Manage menus through Deliverect
	Multiple menus
	Menu availability
	Import existing menus
	Nested modifiers
	Product tags
	Allergens
	Menu translations
	Snooze/unsnooze products
	Auto-unsnooze products

 Orders

	All orders go through Deliverect
	Auto-accept orders as they arrive
	Update the preparation time
	Delay the preparation time of orders (busy mode orange)
	Cancel orders
	Reject orders
	Change the delivery and pickup times
	Contact details for the delivery driver
	Contact details for the customer
	Take-out orders
	Delivery orders
	Scheduled orders
	Discounts

Store

	Temporarily close/pause the store (via busy mode)
	Open/close the store
	Continue to make changes via the Flipdish platform (menu edits in Flipdish will cause issues)

Tabletless

Not require the use of the Flipdish tablet to accept orders

How it works

1. The customer places an order on Flipdish.
2. The order is automatically accepted.
3. The order is sent to Deliverect and your POS (or Delivery Manager App).

How to set up

Step 1. Invite your Deliverect account manager to your Flipdish account, instructions here.

Step 2. We will then configure your Flipdish channel.

Step 3. Create a menu on Deliverect.

Step 4. Publish the menu from Deliverect to Flipdish.

Menu management

Sent to Flipdish with a menu push

• Product mapping
• Product name
• Product snooze
• Prices
• Modifier/option groups
• Modifiers/options
• Images
• Descriptions
• Availabilities of the menu (≠ opening times of the restaurant)

Note that it can take approximately 5 minutes for menu changes to be visible online.

Required to send a menu to Flipdish

• No specific requirements.

When necessary to push the menu online

• Every time the menu is changed.

When not necessary to push the menu online

• When a product is snoozed (putting a product out of stock).

Order management

Information sent to Deliverect with orders

• Order details
• Pick-up time
• Order notes
• Delivery fees
• Service charges
• Discounts
• Customer info

 Next steps:
 •  New to Deliverect? Learn more about what we offer here.
 •  Find out what other integrations are supported in Deliverect.
 •  View articles about the Deliverect Manager Portal.