The profiles in your account are used to configure your screens. To edit one, follow the steps in this article.
Step 1. Log in to your account at https://EXAMPLE.kitchass.com/kitchen. Replace "EXAMPLE" with your unique app name (which was chosen when creating your account).
Step 2. Select Screens ① in the sidebar and then the Profiles tab ②.
Step 3. Select the Edit button for the profile you want to change.
Step 4. The settings are split up into different sections, explained below:
General
Name: Change the name of the profile.
Linked to screens: Where this profile is currently being used.
Orders configuration
Bumping allowed: Activate to allow orders to be bumped to the next state.
Continuous tickets: Activate to show continuous tickets in the classic view.
Show orders X minutes in advance: Change when an order should be visible on a screen.
Can accept new orders: If activated, new orders that are not yet accepted are shown on a screen.
Can postpone orders: If activated, users will have the ability to delay orders.
Configure present view: Choose the timeframes for showing orders before and after pick-up time.
Sound settings
Use buzzer sound: The buzzer sound can be activated/deactivated. Additionally, you can change how often the buzzer plays.
Preparation config
Use fixed timer for orders: If activated, a default countdown timer will be displayed instead of the scheduled pickup time.
Number of minutes needed for preparation: If the above setting is activated, you can specify the timer's duration.
Use fixed time for dine-in orders: If activated, a default countdown timer for dine-in orders will be displayed.
Number of minutes needed for preparation: If the above setting is activated, you can specify the timer's duration.
Enable printer configuration: Activate to enter the IP address of your printer. Our supported printers are listed here.
Filtering config
Selected states to filter on: Choose which order states to display on the screens.
Selected order types to filter on: Choose which order types to display.
Selected tags to filter on: Choose which product tags to display on the screens; a way to differentiate screens by purpose (e.g., individual profiles for hot and cold products).
All items with these tags will be displayed but cannot be bumped: Choose the tags from the dropdown.
Hide untagged items: If activated, all products without a tag will not be shown on screens.
Can update filters: If activated, users can edit the filters for a screen. These changes will not be saved or shown on other screens for this profile.
Display shortened ID: If activated, only the last four digits of an order will be shown. This can help communication between kitchen staff.
