Not sure what a payment status means? Check the table below for an explanation of each one.
Authorization statuses
| Status | Explanation |
| Authorization_requested | The payment has been requested for authorization. |
| Authorization_pending |
The payment has been presented to the payment provider for authorization. |
| Authorized | The payment has been accepted. |
|
Refused |
The payment method/issuer has refused the payment due to no funds, fraud, etc. |
Refund statuses
| Status | Explanation |
|
Refund_requested |
The refund has been requested. |
|
Refund_pending |
The refund has been presented to the payment provider. |
|
Refunded |
The customer has received a refund for their order. |
| Refund_failed | The refund has failed to be processed. Please reach out to our support team for details. |
Other statuses
| Status | Explanation |
| Failed | An error has occurred. Please reach out to our support team for details. |
| Pending | The customer has yet to finish the checkout process. |
Our support team is happy to help if you have any questions or need help.