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Deliveroo: Menu Not Updating
Deliveroo: Menu Not Updating
Updated over a week ago

If your Deliveroo menu is not updating after being published from Deliverect, check the Operation reports page for any errors. A successful menu publish looks like the screenshot below.

If you receive a Failed result, contact your Deliverect representative or our support team. Below are some common errors and troubleshooting techniques.

Troubleshooting:

Error

Solution

Missing Deliveroo Hero Image or Menu Description

No Opening Hours

"failed to get brand ID for RestaurantLocation: couldn’t find RestaurantLocation”

Restaurant is not yet activated. Please confirm that you have completed these steps correctly.

Deliveroo not showing all categories in the menu

Ensure to make all categories/items available via the Deliveroo tablet and to only use Deliverect to manage the menu.

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