If your Deliveroo menu is not updating on your Deliveroo storefront please check Operation reports to see if there was an error pushing the menu. A successful menu push should show like this:If you are seeing a 'failed' result please reach out to your Customer Success agent or contact our support team. Alternatively below are some common errors and troubleshooting techniques.
|Missing Deliveroo Hero Image or Menu Description||Check out this article|
|No Opening Hours||Check out this article|
|"failed to get brand ID for RestaurantLocation: couldn’t find RestaurantLocation”
Restaurant is not yet activated (something was wrong in the channel link). Please confirm that you have completed these steps correctly.
|Deliveroo not showing all categories in the menu
Ensure to make all categories/items available via the Deliveroo tablet and to only use Deliverect to manage the menu.