If your Deliveroo menu is not updating on your Deliveroo storefront please check Operation reports to see if there was an error pushing the menu. A successful menu push should show like this:
If you are seeing a 'failed' result please reach out to your Customer Success agent or contact our support team. Alternatively below are some common errors and troubleshooting techniques.
Trouble Shooting:
| Error | Solution |
| Missing Deliveroo Hero Image or Menu Description | Check out this article |
| No Opening Hours | Check out this article |
| "failed to get brand ID for RestaurantLocation: couldn’t find RestaurantLocation” |
Restaurant is not yet activated (something was wrong in the channel link). Please confirm that you have completed these steps correctly. |
| Deliveroo not showing all categories in the menu |
Ensure to make all categories/items available via the Deliveroo tablet and to only use Deliverect to manage the menu. |