If your DoorDash menu is not updating on your DoorDash storefront please check Operation reports to see if there was an error pushing the menu. A successful menu push should show like this:
If you are seeing a 'failed' result please reach out to your Customer Success agent or contact our support team. Alternatively below are some common errors and troubleshooting techniques.
|Deliverect menu has been added next to Uber Eats menu rather than replacing it.||In the instance where your menu has been added alongside your old menu, instead of replacing. Please reach out to your CS support who will be able to contact Uber Eats to have this deleted.|
|Hero Image is not reflecting on Uber Eats||Deliverect does not have capability to change the Hero Image on Uber Eats through a menu push. Please reach out to your CS Agent or your Uber Eats Account Manager who will be able to have this changed.|